Certificate II in Security Operations
The entry-level qualification for a career in the security industry. Covers crowd control, access control, communication skills, and emergency procedures.
What You'll Learn
This course covers everything you need to start working as a security officer in Australia.
Crowd Control
Manage crowds safely and professionally in venues, events, and public spaces.
Access Control
Control entry and exit points, verify identities, and enforce site security protocols.
Communication Skills
Communicate effectively with clients, the public, and emergency services.
Emergency Procedures
Respond confidently to incidents, evacuations, and first aid situations.
Legal Powers & Obligations
Understand your legal rights and responsibilities as a security officer.
Report Writing
Write accurate incident reports that meet industry and legal standards.
Course at a Glance
3–5
Days Duration
11
Campus Locations
100%
Nationally Recognised
#1
Most Popular Course
Course FAQs
Do I need any prior experience?
No prior experience is required. This is an entry-level qualification suitable for anyone looking to start a career in security.
Is this course nationally recognised?
Yes. The Certificate II in Security Operations (CPP20218) is a nationally recognised qualification delivered under our RTO registration #31718.
Will this get me my security licence?
Completing this course is the first step to obtaining your security licence. After completing the course, you apply for your licence directly through your state licensing authority.
Can I study online?
Theory components can be completed online. Some practical assessments must be completed on-campus for licensing compliance reasons.
Free Events
Meet Employers After You Graduate
Our Employer Connections® events connect Certificate II graduates directly with hiring security companies.
North Lakes, QLD
Wednesday 24 June 2026
10:00am – 12:00pm
Attending Employers
- Wilson Security
- Queensland Protective Services
- Ultimate Security
- SecureCorp
Logan Central, QLD
Wednesday 22 July 2026
10:00am – 12:00pm
Attending Employers
- Armaguard / Defensive Solutions
- Wilson Security
- Queensland Protective Services